SugarCRM, the world's leading provider of open source customer relationship management (CRM) software,announced a series of webcasts designed to help organizations manage leads and opportunities using SugarCRM. The first webcast "Streamlining Processes & Maximizing Opportunities with CRM: How Trans-Tasman Grew its Business with SugarCRM" explains how how Trans-Tasman and Insightful CRM, an implementation partner, used SugarCRM to effectively manage and centralize customer data; increase sales productivity; and deliver an exceptional customer experience.