SugarCRM defines the new CRM generation

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SugarCRM is rethinking how technology can help companies manage customer relationships. Sugar, the market leading commercial open source CRM application, delivers a feature-rich set of business processes that enhance marketing effectiveness, drive sales performance, improve customer satisfaction and provide executive insight into business performance. Supported by deep collaboration and administration capabilities that adapt to how your company operates, Sugar is delighting customers of all sizes across a broad range of industries.

The Three Generations of CRM

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written by aaa, October 14, 2009
That sounds just like SalesForce.com ... a few years later!

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